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Tell Us How We Did

"We value your opinion" is more than just something we say. It's something we do.

At Capital City Bank, we're committed to providing you with the best banking experience possible. And because we are always on the lookout for ways to serve you better, we want to hear what you think. So we're making it easy to give us your thoughts.

We invite you to share your feedback via a short online survey accessible any of three ways:

Via text or e-mail invitation

check mark - yes  After visiting one of our banking offices, you may receive a text message or e-mail asking you to complete a two-minute online survey.

check mark - yes  Follow the link in the message to provide feedback about your visit.

On our website

check mark - yes  Click the E-MAIL tab on the red TALK TO US bar or the blue FEEDBACK tab on the right margin of any page of the site.

check mark - yes  Choose the type of feedback you'd like to provide: Experience at a banking office, Experience on our website or Request information about a product or service.

At a banking office

check mark - yes  On your next visit to one of our banking offices, look for a QR code like this one on your banker's desk or on the lobby door as you exit.

check mark - yes  Open the camera app on your mobile phone and point it at the QR code.

check mark - yes  Tap the link that pops up to be directed to the one-minute survey and tell us about your experience so we can learn how we can improve.
We appreciate you taking the time to share your experience with us! Your feedback helps us improve. 

Thank you for choosing Capital City Bank.